Manage My DME

You can increase your durable medical equipment business by doing everything in the process in a timely manner.  Efficiency is key to a productive dme business.

• Claims Filing Management
  Reduce Costs! Increase Productivity!  Get Reimbursed Faster!
  By processing your claims electronically, you receive priority processing with insurance payers.  Your electronically submitted claims go directly to the payer’s processing unit, ensuring faster turn around.  Forget about software, postage, forms, and envelopes and go electronic.  Certain situations require a paper claim form to be filed.  ManageMyDME.com will prepare and mail all primary claims that require a CMS-1500 form to be filed with or without attachments.**Limited and Unlimited prices available.  Monthly minimum applies.

• Accounts Receivable Management
  Busy organizations often fail to give high priority to managing their accounts receivable.  This can be a costly mistake, because overdue accounts deprive the organization of the funds needed to pay ongoing operating expenses.  If not attended to, bad debt will rise and eventually need to be written off, which may seriously threaten the program’s success.  ManageMyDME.com posts all incoming payments to appropriate customer accounts and automatically send secondary claims and/or customer invoices for any outstanding balances.  We will track outstanding claims to ensure highest reimbursement in the shortest amount of time.
• Medical Documentation Management
  Concise medical record documentation is critical to providing patients with quality care as well as to receiving accurate and timely reimbursement for furnished services.  Payers may require reasonable documentation that services are consistent with the insurance coverage provided.  ManageMyDME.com will work with you, your physicians, and the insurance companied to gather, review, and submit and documentation required for reimbursement of your claims.
• Denials and Appeals Management
  Denied claims are one of the major problems facing today’s health care professionals.  Getting a claim paid, and paid in a timely manner, can be a complicated process.  The importance of managing the claim denials is paramount in addressing cash flow, compliance and licensing, and regulatory requirement issues.Implementing an effective denial management program can improve financial performance more efficiently that generating additional revenue or controlling costs. By viewing a denial program as enhancing revenue, providers can significantly improve their financial performance, cash flow, and profitability.  Claims will be analyzed for denial reasons, then re-filed or appealed according to insurance guidelines.  We will prepare and track all denials, reviews and appeals until your claim has been processed completely and accurately.
• Customer Relationship Management
  Encourage repeat business and show your appreciation with a Customer Relationship Management Program.  Let customers know how much you appreciate their business by remembering their birthday.  ManageMyDME.com will monitor your customer list and send birthday cards on your behalf each and every month.You can even choose to include a Birthday Coupon to encourage repeat business!  Did you know that Medicare requires customer follow-up on certain pieces of medical equipment?  ManageMyDME.com will help ease the time burden of customer follow-up.  Our friendly account representatives will make the necessary follow-up calls and document such follow-up calls in the customer’s billing file, thereby insuring your continued compliance with government insurance regulations. Finally, ManageMyDME.com knows how time consuming incoming customer call can be and can eliminate this for your staff.  Your customers will be able to call our toll-free num for all questions related to their account.  Our staff of experts will even assist your customers with Medicare coverage questions.