DME Compliance Solutions
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Coverage & Coding Support
Get UNLIMITED coding & coverage support from our Certified Medical Coding Staff and our Billing Specialists. Prevent overpayments and underpayments! Get maximum reimbursement! Our experienced coders will assist you with current and past HCPCs, ICD-9, and CPT Codes. With a quick phone call, email, text, or fax you can find out about code descriptions, valid usage dates, and even fee schedule information. If you’re unsure regarding coverage and policy requirements on specific codes, equipment, or procedures, you can speak directly to one of our Certified Billing Specialists for assistance and suggestions. - Customer Satisfaction Toll-Free Hotline
Quality Standards establish a requirement for a working Complaint Resolution Protocol with specific deadlines that must now be met. The Customer Satisfaction Hotline is a sophisticated voice messaging system that was developed to streamline the complaint resolution process for all providers and suppliers. This hotline is the most cost effective way to stay compliant in today’s healthcare industry. Your customers simply call a Toll-Free Hotline to leave the required information, and someone from our compliance team or yours will log the call and notify the caller that their message has been received and will be resolved in a timely, compliant manner. - Secure Internet Based Filing Cabinet
Did you know that it takes approximately 4 minutes of labor each time one of your personnel needs to access the file cabinets and/or make copies of medical records? This can easily add up to 15 or 20 minutes of each hour spent in the file room or the copy machine. Make your employee’s time more productive with a digital filing cabinet. No scanning or uploading required! With your digital filing cabinet, you simply fax your documents via our Toll-Free fax number and our in-house web department will “file” your documents in a password protected environment that you and your staff can access from any computer with internet access 24 hours per day 7 days per week. Now the 20 minutes spent at the copier or the file cabinet can be used on tasks that increase your bottom dollar, like customer service and sales.
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1-866-229-5587





